Hey there, party people! 🎊 We know that planning the perfect celebration takes work, and we’re here to make sure your Tipsy Elves experience is as epic as your party plans! Whether you’re rocking our 80’s retro looks or showing off those board shorts, we’ve got your back with our super simple shipping and return policies!
🚚 Shipping Information
📦 Order Processing Time
We’re working faster than you can say “fanny pack revival” to get your party gear ready! All orders are processed within 1-2 business days before shipping out.
🎯 Shipping Methods & Time
Choose the shipping option that works best for your celebration timeline:
🚀 Standard Shipping – $12.95
• Carrier: DHL or FedEx
• Delivery Time: 10-15 business days after shipping
• Perfect for when you need your party gear ASAP!
🎁 Free Shipping
• Carrier: EMS
• Available for orders over $50
• Delivery Time: 15-25 business days after shipping
• Great for planning ahead and saving some cash for party decorations!
📝 Heads Up, Party People! We ship worldwide, but due to logistical constraints, we’re unable to deliver to some parts of Asia and remote areas. We appreciate your understanding!
🔄 Returns & Exchanges
Sometimes even the most epic party outfits need a little adjustment! If that 80’s retro look wasn’t quite right or those board shorts didn’t fit as expected, we’ve got your back with our hassle-free return policy!
🕒 Return & Exchange Timeframe
We accept returns and exchanges within 15 days of you receiving your items. That gives you plenty of time to try on your new gear and make sure it’s perfect for your next celebration!
📦 How to Return an Item
Returning your items is as easy as rocking a Christmas sweater in July! Just follow these simple steps:
Email us at [email protected] with your order number and what you’d like to return or exchange
We’ll send you a simple return form to complete
Place the unworn, unwashed items with original tags in secure packaging
Send your return package to our party headquarters:
Tipsy Elves Sales Returns
4345 Paul Wayne Haggerty Road
New Orleans, US 70131
💸 Refund Information
Once we receive your return:
• Processing Time: Refunds are processed within 3-5 business days of us receiving your return
• Refund Method: Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
• Notification: We’ll email you once your refund has been processed
• Note: Original shipping costs are non-refundable, unless the return is due to our error
🔄 Exchange Process
Want to exchange for a different size or style? No problem! The process is the same as returns – just let us know in your email what you’d like instead. We’ll ship your new item as soon as we process your return.
🚫 Non-Returnable Items
To keep the party safe and hygienic for everyone, we cannot accept returns on the following items:
• Intimate Apparel: Bodysuits and boxers (for obvious hygiene reasons!)
• Personalized Items: Customized bachelor & bachelorette party gear with special text or designs
• Seasonal Clearance: Final sale holiday items (Christmas, Easter) marked as clearance
All items must be returned in original condition with tags attached and unworn.
📝 Return Request Template
Want to get the party started on your return? Copy and paste this template into an email to [email protected]:
Hello Tipsy Elves Team!
I’d like to request a [return/exchange] for my recent order.
Order Number: [Your order number] Name: [Your full name] Email: [Your email address]
Items to Return/Exchange:
– [Item name], Size: [Size], Color: [Color] – [Add additional items if needed]
Reason for Return/Exchange: [Please briefly explain why you’re returning/exchanging]
If exchanging, I’d like:
– [New item name], Size: [Size], Color: [Color]
Please let me know the next steps!
Thanks,
[Your Name]
❓ Need Help?
Our party-planning customer service team is here to help with any shipping or return questions!
• Email: [email protected]
• Response Time: Within 24 hours during business days
🎊 Remember! We’re here to make sure you’re completely happy with your Tipsy Elves experience. Now let’s get you back to planning your next epic celebration!